Apollo Munich Health Insurance — apollo munich health insurance are wantedly rejecting claim of 8k, no not responding

My mom was suffering from breathing problems, for 2-3 month, everyday evening after coming from office she use to find difficult in breathing, some wheezing sound while breathing, night couldn’t able to sleep and dry-cought, headache.,

We showed her in st. John hospical, local clinic, and did lung-scan etc in opd.. They said to ware breathing-mask, few suggestion & tablets etc., she took doctor precision for 1-2month., then went to doctor telling so cure, doctor said again to take lung-scan., they found out some-infection in lung.

Then our family doctor (Dr. Rudrappa – ex-ayush medical director at sdm ayush hospital (www.naturecure.org.in)) inspected my mom and said, the lung-infection got serious, you needed to undergo hospitalization & on his special request in sdm (www.naturecure.org.in) they gave immediate appointment there.,

Then my mom applied for loss-of-pay in her company for 10-days & undergone treatment for 10-days, the treatment costed 8k., but office 10-days loss-of-pay they cut ~ 35k cut in her salary., (Why i am telling this is apollo rejected telling, patient needed not get hospitalization) for above symptom’s.. (Is any famous hospitals fool to admit any patient for 10-days & patients is fool to apply 10-days leaving by losing 35k cut in her salary).

You can see in (Sdm ayush hospital (www.naturecure.org.in)) minimum hospililization is 10-days for ayurvedic treatment.,

Based on above facts, before apollo-munich rejected the claim telling even at serious breating problem patient need not get hospitalized,

After proving above said proof, now apollo are telling, as per they policy document its tells ayush treatment is covered, but naturopathy will not come under ayush and said, plz see in google minister of ayush (https://en.wikipedia.org/wiki/Ministry_of_AYUSH) (Ayurveda, yoga and naturopathy, unani, siddha and homoeopathy, abbreviated as ayush) and i have sent proof telling my mom undergone ayurveda-treatment,

After providing all above proof, apollo-munich is asking 15-days to tell weather to approve my claim or reject it by finding loopholes in they own set policy..

Plz suggest..

Thanks & regards
Pavan kumar s/o h n lepakshi