[Resolved] Apollo Munich Health Insurance — apollo munich wrong details in travel insurance through makemytrip | |
I booked an international flight in makemytrip.com on 21-feb-2019 (. Booking id: nn[protected]. I have selected apollo munich travel insurance during booking. Once the ticket was booked, i received a travel insurance with complete wrong values in my passport number and dob fields (Policy-no-et[protected] i don't know from where the wrong values have been gathered and incorporated in the insurance. I had raised a complaint on makemytrip on friday morning 15-march-2019 to provide travel insurance with correct details. I was having visa interview on same day which i rescheduled to 29-march-2019. But no response till now. I have a visa interview tomorrow and i needed this document very urgent. I raised a complaint with makemytrip customer care. I was promised that it will be resolved in 24hrs but now since it crossed the promised time by customer care and no corrected insurance copy yet!! I also raised a complaint with apollo munich but customer care was not able to help me. I request to expedite the process otherwise i will have to sue the company for my loss of visa interview, flight ticket becoming invalid due to my inability to submit travel insurance to the schengen consulate general. Was this information helpful? | |
Apr 19, 2019 Complaint marked as Resolved Apollo Munich Health Insurance customer support has been notified about the posted complaint. Verified Support Mar 19, 2019 Apollo Munich Health Insurance Customer Care's response Hi Ansh, We are concerned to note this. We are raising this with our concerned team, please allow us some time to get back to you. Regards, Apollo Munich Health Insurance Team Verified Support Mar 19, 2019 Apollo Munich Health Insurance Customer Care's response Hi Ansh, Request you to please share your booking at [protected]@apollomunichinsurance.com with the subject line ‘consumercomplaints Forum – Ansh so that we can expedite the resolution. Regards, Apollo Munich Health Insurance Team. | |
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Apollo Hospitals Complex,Jubilee Hills, Hyderabad, Andhra Pradesh, India - 500033
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