[Resolved]  Apollo Munich Health Insurance — apollo munich wrong details in travel insurance through makemytrip

I booked an international flight in makemytrip.com on 21-feb-2019 (. Booking id: nn[protected]. I have selected apollo munich travel insurance during booking. Once the ticket was booked, i received a travel insurance with complete wrong values in my passport number and dob fields (Policy-no-et[protected] i don't know from where the wrong values have been gathered and incorporated in the insurance.

I had raised a complaint on makemytrip on friday morning 15-march-2019 to provide travel insurance with correct details. I was having visa interview on same day which i rescheduled to 29-march-2019. But no response till now.
I have a visa interview tomorrow and i needed this document very urgent. I raised a complaint with makemytrip customer care. I was promised that it will be resolved in 24hrs but now since it crossed the promised time by customer care and no corrected insurance copy yet!!

I also raised a complaint with apollo munich but customer care was not able to help me.

I request to expedite the process otherwise i will have to sue the company for my loss of visa interview, flight ticket becoming invalid due to my inability to submit travel insurance to the schengen consulate general.
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Apr 19, 2019
Complaint marked as Resolved 
Apollo Munich Health Insurance customer support has been notified about the posted complaint.
Mar 18, 2019
Updated by Ansh_ab
Please read new Visa date as 19-march
Verified Support
Mar 19, 2019
Apollo Munich Health Insurance Customer Care's response
Hi Ansh,

We are concerned to note this. We are raising this with our concerned team, please allow us some time to get back to you.

Regards,
Apollo Munich Health Insurance Team
Verified Support
Mar 19, 2019
Apollo Munich Health Insurance Customer Care's response
Hi Ansh,

Request you to please share your booking at [protected]@apollomunichinsurance.com with the subject line ‘consumercomplaints Forum – Ansh so that we can expedite the resolution.

Regards,
Apollo Munich Health Insurance Team.
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