Apollo Munich Health Insurance — declined claim

 
3 Reviews
India
 Talented on Jan 25, 2020
My aunty met with a accident and suffered a fracture, the policy says accidents are covered after 30days of policy bought. Yet her claim was declined giving a reason that the treatment which was done to save her life is not covered. She is a widow and with no source of income. She had to beg others to get her treated. What is the use of taking such health insurance which is famous for declining claims. Some day you will be in her shoes and it is going to hurt you very bad.

Complaint Status


[Jan 25, 2020] Apollo Munich Health Insurance customer support has been notified about the posted complaint.
Verified Support
Apollo Munich Health Insurance Customer Care's response, Jan 27, 2020
Hi, we regret the inconvenience caused. Kindly DM/share your contact and policy details, so we may look into this at the earliest.
Updated by Talented, Jan 27, 2020
Contact number [protected]

declined claim
Verified Support
Apollo Munich Health Insurance Customer Care's response, Jan 28, 2020
Hi, thank you for sharing the details with us. We'll get back to you at the earliest.
Verified Support
Apollo Munich Health Insurance Customer Care's response, Jan 28, 2020
Hi, our team is currently reviewing your query. You will receive an update shortly.
Verified Support
Apollo Munich Health Insurance Customer Care's response, Feb 06, 2020
Hi, Our concerned team has shared their response on your registered e-mail id. Please do let us know if there's something else we can help you with.
Verified Support
Apollo Munich Health Insurance Customer Care's response, Feb 06, 2020
Hi, our team is currently reviewing your query. You will receive an update shortly.
Verified Support
Apollo Munich Health Insurance Customer Care's response, Feb 07, 2020
Hi, kindly share your email ID for further assistance.
Updated by Talented, Feb 09, 2020
[protected]@yahoo.co.in
Verified Support
Apollo Munich Health Insurance Customer Care's response, Feb 13, 2020
Hi, thank you for sharing the details with us. We'll get back to you at the earliest.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Contact number [protected]

Hello on which email id have u sent your reply?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    9%
    Complaints
    196
    Pending
    1
    Resolved
    17
    phone
    +91 124 458 4333
    location
    Apollo Hospitals Complex,Jubilee Hills, Hyderabad, Andhra Pradesh, India - 500033
    Apollo Munich Health Insurance - declined claim