[Resolved]  Apollo Munich Health Insurance — refund

We have purchased policy with full payment and not received full amount as refund

Hence before proceeding for insurance policy we have explained all diseases to the insurance company representative and give all the information about the person but still you confirm that it will proceed the insurance policy and that really doesn't matter and ask to process for medical tests and the representative give the particular policy which is cover sugar and bp problem.

After policy purchase and medical tests you have rejected the policy by your end saying that the person having high sugar and it will not be processed for insurance

And you refund the amount

In the case if any policy rejected by your end you should refund the full amount

So why we bear the amount which you have not return

Please explain why you not able to refund full amount.

If you still not able to refund the amount
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Dec 14, 2019
Complaint marked as Resolved 
Nov 11, 2019

Complaint Status

Apollo Munich Health Insurance customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2019
Apollo Munich Health Insurance Customer Care's response
Hi, we regret the inconvenience caused. Kindly DM/share your contact and policy details, so we may look into this at the earliest.
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    Apollo Munich Health Insurance Phone
    +91 124 458 4333
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    Apollo Hospitals Complex,Jubilee Hills, Hyderabad, Andhra Pradesh, India - 500033
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