[Resolved] Apollo Munich Health Insurance — refuse to renew a continuous health policy | |||
I took a Mediclaim policy no. [protected] from Apollo Munich through Canara bank. The policy number is [protected] and the policy is active since 2015. The policy had to be renewed on 27 march '19. There sales executive named Pradeep went to the bank and completed all formalities and the premium was debited through the account. On 2 May '19, they refund for the same was initiated stating the reason that the details of the INSURED and PROPOSER aren't available. Regarding this I even contacted Apollo, many times on e-mail, but any satisfactory solution was not provided by there team as I even filled the form which they sent but my problem wasn't resolved. Need you help in this regard. Was this information helpful? | |||
Jul 13, 2019 Complaint marked as Resolved Apollo Munich Health Insurance customer support has been notified about the posted complaint. Verified Support Jun 10, 2019 Apollo Munich Health Insurance Customer Care's response Hi Sumit, we regret the inconvenience caused. Please allow us some time to get back to you. Thank you for your patience.Regards, Apollo Munich Team Verified Support Jun 12, 2019 Apollo Munich Health Insurance Customer Care's response Hi Sumit, Our concerned team has shared their response on your registered e-mail id. Please do let us know if there's something else we can help you with. Regards, Apollo Munich Team | |||
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+91 124 458 4333
Apollo Hospitals Complex,Jubilee Hills, Hyderabad, Andhra Pradesh, India - 500033
Regards,
Apollo Munich Team