[Resolved]  Apollo Pharmacy — account debited by upi payment but store keeper took extra cash citing unsuccessful transaction

Address:

Vidyanagar, Hyderabad Ph: 6303339651

I had made a upi payment through sbi yono app on 08/05/2020 and my sb a/c *0799 was debited by rs.318/- but the storekeeper at appollo pharmacy at vidyanagar, hyderabad said that their account was not credited and took rs.500/- cash from me. I have even enquired through my bank (Sbi) who confirmed that the beneficiary bank (Hdfc) got successful transaction for that upi payment (Email screenshot attached). I request you to kindly return my rs.500/- which the storekeeper (Ph:[protected]) is refusing to give it back citing all false information that the transaction was not successful.