[Resolved] Apollo Pharmacy — bills not given unless asked for

AB DEVILLIERS

from New Delhi, Delhi

Address:

Krishna, Andhra Pradesh, 520010

Almost all the apollo pharmacies in vijayawada are not issuing bills for the medicines unless we ask for it. Issuing bills is being seen as a favour done to the customers by the pharmacy staff. Kindly look into this issue.. I am complaining after my personal experiences at siddhartha nagar and nearby apollo outlets along with the experiences shared by my friends.

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Jan 8, 2018

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2017

Apollo Pharmacy Customer Care's response We are sorry for the inconvenience caused to you. We have made a note of the details. Request you to share your contact details for us to look into it.

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Comments

AB DEVILLIERS

from New Delhi, Delhi

My email ID is [protected]@gmail.com..I dont use mobile phone so i cant give my phone number...One more issue with your billing is compulsion of providing customer's mobile number which has to be dispensed with as few people may not have one or few may be unwilling to share their numbers..Thank you

balraj9850

from Hyderabad, Telangana

I have purchased medicines nebuliser liquid budicot and Levolin and mefthalphy every time I purchase some other medicines also every time on asking for discount on apollo card gives excuses saying server busy and we will add next time and never added the discount amount on mRP to my apollo card this pharmacist branch in Meerpet is horrible

Apollo Pharmacy Customer Care's response, Dec 26, 2017

Verified Support

Matter highlighted by you is of great concern to us. Request u to share ur contact details for us to look into it.