[Resolved] Apollo Pharmacy — casual attitude of staff.

nagarajupolicenarasimhaiah

from Bengaluru, Karnataka

Address:

560098

I am regular customer of rr nagar appollo pharmacy. My purchases are about 15 thousands per month. I am a customer for about 6 years. Today morning i asked for losar 25 and assurance was given that it will be available at 6 pm. I approached them around 9.45 pm. They were very generous that they have not brought that medicine. Earlier they used to give home delivery, but they are so kind, there is nothing like home delivery. The reply given was very casual. Hope any such callous attitude is highly deplorable. This is not my first experience, i have experienced earlier also, being a senior citizen the irresponsible behaviour and attitude can be tolerated only by people of their type only. I have decided not to visit appollo pharmacy and i will inform other friends about the attitude towards customers. Hope such type of service is not given to other customers. Thank you for the services rendered earlier. P. N. Nagaraju, deputy zonal manager retd. Life insurance corporation of india.

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Jul 19, 2018

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2018

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0618-18 in your mail to enable us to address your concern on priority.