Apollo Pharmacy — Delivery issue

Address:

SMR Metropolies. Block-2. Flat No -206. Miyapur. Telangana. Hyderabad, Miyapur Mee Seva

Yesterday (7th Sep 2021) I booked medicine through Apollo 247 apps, Order No[protected]. Till yesterday its showing out for deliver...not sure where its. Today I chat with customer care team and they said its "RETURN_PENDING" due to delivery was unsuccessfully, which is perthitic even i have not received any single call from Apollo and not team said they will refund my money but it will take 3 to 4 days and its also depends on Pharmacy. My only concern is if you are not given the support on time then why you ad in TV "APOLLO WILL BE DELIVERED THE MEDICINE WITHIN 2HRS" just like XXXXXXX commitment. I want my money ASAP.