Apollo Pharmacy — Humalog mix 50

When i was checking the pen its broken already. So i complaint a pharmacy. Now they ask me a bull. Why cant they can take my bill through my mobile number?

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... Dear sir

I am samzul from trichy. Am a well customer of appolo pharmacy. I am a type 1 diabetic patient. Monthly i purchased more than 2 k. Last time humalog mix pen is broken inside. So i ask them to replace. Last 3 days i visited regarding this. Finally now they ask me a invoice copy. Then i replied really am sorry sir may be i left in some place. But u can take my invoice on the system through my mobile number. But they are not answer properly also they are not change my pen. So i am very upset with appolo service. Kindly do me a favour.

Name : samzul
Place : trichy
Mobile : [protected]
Location: chathram bus stand (Periya samy tower appolo phaacy)