[Resolved]  Apollo Pharmacy — Unethical behaviour of the representative

Address:560040
Website:Appollo Pharmacy

Date of incident - 03/jan/2017

Location/branch - subbanna garden, vijayanagara, bangalore 560040

Concern - the representative available at the branch is intentionally not giving the bills and not applying the discounts to the customers. We have to insist him to generate the bills and deduct the applicable discounts. He always comes with one or the other excuses like internet not working, computer is not working, he is not aware how to generate bills etc. Since this is not customer friendly behavior, you may tent to lose the loyal customers. I urge you to action on such people.

Thanks & regards,
Sukumar
[protected]
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Mar 24, 2017
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2017
Apollo Pharmacy Customer Care's response
Dear Sukumar, We regret the inconvenience caused. We have noted your concern and esclated to the concerned department, our support team will touch with you.
Verified Support
Jan 16, 2017
Apollo Pharmacy Customer Care's response
Hi Sriprakash Raju, Apologies for the unpleasant experience. We have noted your concern and esclated to the concerned department, They will take the immedate action on your query. if any thing more, please share me your contact details, we will get in touch with you.
Complaint comments 

Comments

Hai,
Chennai 66 at kavangarai a Apollo pharmacy has been opened @last month.
We are trying for new membership ship card and in this pharmacy their is no swiping machine also.
Kindly look into this and make avail of This two requirements as early .

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