[Resolved]  Apollo Pharmacy — misbehavior of the employee

Address:Kolkata, West Bengal, 700156

Yesterday i had gone to buy medicine from apollo pharmacy greenfield height kolkata new town... I wanted to redeem my points... They said that otp will be sent to my phone.. But due to their problem i did not receive any otp.. Where as all other messages were entering my ph... One raju chettry employee very rudely ordered me to throw away my mobile.. And in a very filthy language he said that i am not fit to use android ph... If this is the way a employee of apollo speaks with the customer i am no more interested to visit apollo in future.. As my husband is suffering from parkinson i require med every other day.. I hope my complaint will be registered and action taken against the said employee... They are also not ready to redeem the point when we buy the medicine.. And orders to come back when the shop is empty...
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Nov 16, 2018
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2018
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP1018-35 in your mail to enable us to address your concern on priority.
Complaint comments 

Comments

Sorry to say that last night I get abused through ur employee from sec 53 branch and at that time he was drunk. I won't to b connect with u and ur pharmacy either that's ur policy to deal ur costumer.
Apollo Pharmacy Customer Care's response, Oct 27, 2018
Verified Support
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP1018-75 in your mail to enable us to address your concern on priority.
Discounts are not there
Apollo pharmacy tells us that they vl gv us discount on buying 3000/- items, 300/- vl b off . but they are not giving
Discounts should be there
Maariyah Merchant's reply, Oct 11, 2018
I have medical at my mom's place, so in this way I shld get discounts
Apollo Pharmacy Customer Care's response, Oct 27, 2018
Verified Support
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP1018-76 in your mail to enable us to address your concern on priority.

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    Apollo Pharmacy Phone
    +91 40 6060 2424
    Apollo Pharmacy Address
    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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