[Resolved]  Apollo Pharmacy — Money got twice

Address:631502

I had purchased medicines for Rs.2689.95 from Apollo Pharmacy Opp to Bus terminus Kanchipuram on 28.12.2016. When I swiped my Dena Bank debit card the amount was debited to my account but re credited next moment. Subsequent attempts did not yield any result . Hence I paid cash To my surprise I noted that the amount was debited to my SB account too. I had earlier complained to you in this regard. Please confirm that the amount was not credited to your account or Return the amount very immediately.
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Mar 29, 2017
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2017
Apollo Pharmacy Customer Care's response
Dear Mr.B.Sambasivam, Apologies for the unpleasant experience. We have noted your concern and esclated to the concerned department, They will take the immedate action on your query. if any thing more, please share me your contact details, we will get in touch with you.
Verified Support
Jan 18, 2017
Apollo Pharmacy Customer Care's response
Dear Mr.B.Sambasivam, We did not receive any amount against your transaction. Please request to concerned bank about the status of the transaction. if you want to know more about on this, please dm your contact details. our customer support team will guide you the right direction.
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