Apollo Pharmacy — negligence of orders and rude behaviour

Address:	600037
Website:	apollo pharmacy, mogappair east, infront of indusind bank

Hi,

This is a serious issue you should take care about the mogappair east apollo branch infront of indusind bank pin 600037.

Branch landline no: [protected].in-charge no: [protected]. Manager no: [protected]

In october 2018 month i have ordered amendo 500mg tablets which is of 4 strips and lacosam which is of 12 strips and informed them that i will pay the amount through paytm as i am a regular customer previous months they have said me that i have to pay the amount only on cash as i have paid 4 months by going to atm and by withdrawing the amount and i paid them. They have asked me to come on the next day of giving the order. I went they said that we are sorry we will arrange it on the next day. So i went on the next next day. Again i went on the next next day. Again the same thing they said that we didn't arranged the medicines so we will make sure that the medicines will be available on the next next next day. Unfortunately only few medicines of them which i ordered is only available they said. So i said i will take the medicines which ever it is available right now so i have added my amount into my paytm wallet. So after she said that paytm in that store is not working. Then i called to the manager he said he will arrange the paytm on the next day. So i said those are very emergency tablets. I should use the medicines in a very regulerly basis so i need it very urgently. So on the again next day i went to the pharmacy. So the agent in the branch she dont know how to bill the medicines through paytm. Then she said that it is your problem with paytm account. Then i called to paytm cc no. She said that my paytm is alright. I again went to another branch apollo branch to check my paytm is working or not. I buyed a chocolate and i payed through paytm. Then i confirmed that she dont know to bill through paytm. So again on the next day i went and then in-charge is available and i took my medicines by billing through paytm. And at the same time i will buy these medicines every month, so keep the stock ready every month. So this is my struggles i faced to buy my medicines in apollo pharmacy mogappair east branch chennai. 600037.

Next in november month 2018 i went again to the same branch and i orderd my medicines she said to come on the next day i. E[protected]. She said that she will make sure that the medicines will be available on the next day i. E[protected]. Then i have visited the same branch to collect my medicines he said to come in 1hour. I went but medicines are not available. Again i went on[protected] still they are saying that only few strips we have brought. Not all and the agent in the mogappair east branch saying "sarcastically that why always we have to adjust you have to adjust"... And you have pay the amount in cash.. For the medicines which are available... So finally i got irritaed with the rude behaviour and negliency of the apollo pharmacy people and no one is taking care about it even though i am a regular customer and my bill is aroung 2000..

Regards,
Kamma raghuram
[protected]
Email: [protected]@gmail.com