[Resolved] Apollo Pharmacy — no refund for wrong deduction of amount on ask apollo app | |||
On dec 10 i tried booking online order on ask apollo app. Money got decuted but transaction failed. No confirmation message or notification from apollo. But paytm said money debited to your account I have send 15 queries including calling and mails. No resolution yet. I have to send consumer court intimation, for that i want written final reply from your side. I will claim 650 rs plus interest from 10dec and 5000 as the cost of disturbance you have given with the fraud. Reply to this forum if you are really resolving the query. Paytm asking to share your statement on that day. 10th dec 2019. Was this information helpful? | |||
Jun 28, 2021 Complaint marked as Resolved Hi,
I had to contact 10 times. Seems when they thought of expanding business, they took care of this mail.
There are still many problems with apollo medicine delivery. Not even near to 5 % of what Myra app used to do.
I still dont recommend Apollo pharmacy online as they do not have robust customer support yet.
Customer support is very lazy and not competent enough for this profile.
Thanks. Apollo Pharmacy customer support has been notified about the posted complaint. Verified Support Feb 19, 2020 Apollo Pharmacy Customer Care's response Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details . We will get in touch with you.
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 1 Comment | |||
Comments
I would like to return and refund the medicines also go through the need help- they are telling us to wait and yet their is no response from them and returns policy before 2 days is been over.
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+91 40 6060 2424
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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