[Resolved]  Apollo Pharmacy — not exchanging the product

Address:Davanagere, Karnataka, 577004

Hi,
My name is vinay, i have purchased dental floss instead of interdental brush on 20/06/2018 at apollo pharmacy sarswathi nagar, davangere, karnataka. When i asked them to exchange the product they refused to do so by saying you're the first/only customer to purchase at their store.
Is there any chance that i can exchange my purchase of dental floss to interdental brush
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Jul 24, 2018
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2018
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0618-27 in your mail to enable us to address your concern on priority.
Complaint comments 

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Very rude staff and pathetic services. Do not listen to the customer and bill without asking. Argue back with customers.
Apollo Pharmacy Customer Care's response, Jun 23, 2018
Verified Support
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0618-28 in your mail to enable us to address your concern on priority.

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