[Resolved]  Apollo Pharmacy — not received medicine on time

Address:Apollo Pharmacy, Venkatesan St, West Tambaram, Tambaram, Chennai,, 600045

. I have ordered diabetic medicine for my dad on march 6th 2019. They promised to deliver it with in one day. We didnt receive any update for 2 days. So again we called them on march 8th and they respond that they dont have enough stock to delivery the mentioned medicine. They are ready to deliver substitute of medicine. How could they tell like. How can they delivery the medicine which is not prescribed by the doctor. On march 9th again i have got a same response from them. They are so rude. They dont even know how to respond to customer. This is my order id: 1705042. I really didnt expect from the apollo pharmacy. If they cant provide the medicine on time, they should have informed us earlier. They are simply extending the time.
Apollo pharmacy, venkatesan st, west tambaram, tambaram, chennai, tamil nadu 600045
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Apr 13, 2019
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Mar 13, 2019
Apollo Pharmacy Customer Care's response
We have made a note of the details. Our official will get in touch with you.
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