[Resolved] Apollo Pharmacy — not refunding money

anupam.csk

from Ranaghat, West Bengal

Address:

721632

Sir i am purchasing apollo medicines since 2018, from your branches, nandakumar, purba medinipur, west bengal. They had given me your loyalty card. Usually i am purchasing from nandakumar branch for my family (Wife, son, me, daughter, son in law and grand daughter). I had a quarrel with them through phone. Then they told my account shows 60 rupees credit and me that the problem is rectified. Next day they told me they dont have internet to get my discount. I think they are not accounting your sale of medicines properly. Misusing your money. Please look into the matter and locate the culprits. But i am receiving your sms to my number [protected] regularly - m panda, retired head of govt sec school,.

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Sep 28, 2018

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2018

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0818-90 in your mail to enable us to address your concern on priority.

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Comments

Umashankarvaradarajulu

from Bengaluru, Karnataka

Transaction C1808071135141614495472 with this Merchant Order ID:[protected] and next transaction ID:C1808071133250256248418 is successful with this Merchant Order ID:[protected].

Amount: Rs.202.05

Payment transaction done twice for the amount Rs.202.05, but billed only once. Refund not received for other transaction.

Umashankarvaradarajulu's reply, Aug 21, 2018

Payment transaction done twice for the amount Rs.202.05, but billed only once. Refund not received for other transaction.

adithya ram

from Hyderabad, Telangana

Purchased Novorapid the shop assistant now asking me to pay Rs 130/- deducted since OTP not received on my mobile.
This is the second time this is happening in this same outlet.
Why is the customer being put in trouble for no fault of his

Apollo Pharmacy Customer Care's response, Sep 3, 2018

Verified Support

We have made a note of the details. Our official will get in touch with you.