[Resolved]  Apollo Pharmacy — paid money through paytm at apollo pharmacy but told didn't receive money

Address:Allahabad, Uttar Pradesh, 211001

My name is himanshu singh and i paid money of rs.336 through paytm at apollo pharmacy which at baba chauraha, near circuit house, allahabad, uttar pradesh. And i also received message that amount has been paid but chemist told me that they didn't receive money, then i made a call to paytm customer care and they told me that money has been paid to apollo and if it isn't in their wallet then it must be in their bank account which is registered with their paytm account then when i told this to apollo pharmacy chemist then he told me that bank account which is registered to paytm is type a large sea and so we can't check there and their is your dummy account in which money must be sent and wait for 15-30 days. First of all what the hell is this dummy account and then the main thing is that paytm customer care told me that money has been paid to apollo from our side and now they have to check. Now you tell me what should i do, why the hell you have started receiving money from paytm if you can't handle it carefully, if you do like this then i and others will too because of me will stop purchasing any medicine from your pharmacy, atleast they won't be cheated like this in any other medicine store.
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Aug 20, 2017
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2017
Apollo Pharmacy Customer Care's response
Matter highlighted by you is of great concern to us. Request you to share your contact details to [protected]@apollopharmacy.in for us to look into it.
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