[Resolved] Apollo Pharmacy — Payment not received- Rs. 1000/-

Dhuruvanmari

from Chennai, Tamil Nadu

Sep 17, 2022

Address:

CRM nagar, Eb office back side, Karayanchavadi, Poonamalle.

Incident Date: 16/9/2022

Cliant number : [protected]/ [protected]

Compliant description: We are your regular customer and buying for more than so many a year.

Yesterday we bought some medicine from your branch for more than 1100 rupees/- at Karayanchavadi 2 ( Avadi road) Address:

We have used to pay the invoice amount through my IOB -debit card at your branch swipe m/c. the amount of Rs. 1000/- has been debited from my account automatically, but till not yet been received. In this connection i have shown our msg to your branch people they have accepted & not believed us therefore again we made the invoice amount through my google pay ( ref: transaction id:[protected]. We asked them to give a solution but they have not given a proper response for that. kindly take an action on this req to solve this issue immediately. Please help us.

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Oct 27, 2022

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Sep 17, 2022

Updated by Dhuruvanmari In this connection, we have updated the below-required document for your reference.

1. Paymetn transaction details
2.invoice
3 my bank min statement ( iOB)

Verified Support

Sep 20, 2022

Apollo Pharmacy Customer Care's response Dear Mr. Dhuruvanmari,

We have forwarded to the concerned team for initiating a refund. This may take 7-10 business days.

Thanks & Regards
Kiran

Verified Support

Sep 22, 2022

Apollo Pharmacy Customer Care's response Dear Mr. Dhuruvanmari,

This is to inform you that as per our concerned team, the amount was not credited to our account. Hence, please check with the bank about the transaction.

Thanks & Regards
Kiran