[Resolved] Apollo Pharmacy — Phonepe no refund

Venkatesh_44

Address:

Ward no 4, property no 37/25, Hosapete, Gandhi circle, Anekal, Bengaluru, karnataka-562106

Dear SIR/MADAM

I have done my transaction via phonepe at Apollo pharmacy, ward no.4, property no 37/25 hosapete, Gandhi circle Anekal, Bengaluru, Karnataka - 562106 of ₹336.65 at 10 March 2021, 12:43PM.

Initially merchant sent me the request to pay via phonepe and I started the payment and it was taking so much of time to get transacted due to my network issues and later they said they have cancelled the transaction. After that I have paid the amount by cash of ₹336.65(photocopy attached).

And after some time I got a message from bank that you debited ₹250 and the transaction was successful (photocopy attached), it has deducted low than the actual price because I decided to pay ₹250 by phonepe and remaining by cash of ₹186.65. Then they told me that your amount will be refunded within 2-3 days.

But till now I haven't got any phonepe refund.
So I am now writing to you to get my refund.

I hope you will help me to solve the query. so please go through the issue as soon as possible.

Thanking you.

+2 photos

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Mar 17, 2021

Complaint marked as Resolved

Got a call from Apollo pharmacy and amount credited back to my phonepe number

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2021

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.