[Resolved]  Apollo Pharmacy — poor and ride services at your store

Address:

Hyderabad, Andhra Pradesh, 500049

I had to visit your store located at smrvinay, fountain head, hedernagar, hyderabad, 50049 (Ts). But personnelcat counter works at the store "who cares" attitude. Slow and non receptive to customers needs. I, hindi speaking customer can not ask for medicines easily. It appears to me that the personnel even donot understand medicines name properly.
Today, i was at counter to purchase "dextaorange syp" at counter was one mr. Chamlehwar by name.in the first instance he said "no" when again asked, he checked with computar. Yes, it was there. On purchase i asked for bill and asked for points to be added in my account. I have membership card with mob. No.[protected]. The counterman refused to give bill or add my points and asked me to come later on. Athough there were no customersv. He was rude too.
Is it a reasonable way to attend customer and deny him bilk and his points. Is not this cheating at your store. I consider it dereliction induty and therefore named staff be taken to task better remove him else one day he will bring bad name to company.
Trust company would look into it.

R. K. Agrawal,
M. A. Llb. Caiib.
Retd manager of psu bank.
Resident, 1/808 smrvinayvfh,.
Raghuveer. [protected]@gmail.com