[Resolved]  Apollo Pharmacy — poor customer service

Apollo pharmacy in rbi layout jp magar bengaluru, very pathetic customer service. Placed order in the morning 8.30 am didnt get the medicines till 2.00 pm. One medicine was not available after two follows up delivered.
Asked for two bills as two different patients only one bill delivered. When asked curtly told two separate bills discount will not be given but information not given in the morning - when order taken with clear instructions for two different bill. When checked in your website this detail is not mentioned. Very lackadaisical staff and store incharge mr. Prathap.

I have contacted this pharmacy due to
1) apollo pharmacy
2) discount 10% given on medicals
3) 500 meters from my residence
The staff are very pathetic and rude. Not. Briefing customer about what are the schemes etc. Hope the concerned authorities will look into this and take appropriate action on the staff. People in service industry need to be approachable and customer is customer whether physically present or not. I approached because of the brand name because of one branch let the brand name not suffer.
Thanks
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Aug 12, 2018
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2018
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0718-34 in your mail to enable us to address your concern on priority.
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    Apollo Pharmacy Phone
    +91 40 6060 2424
    Apollo Pharmacy Address
    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
    View all Apollo Pharmacy contact information