[Resolved]  Apollo Pharmacy — Refusal to entertain my apollo advantage card

Address:201304

I am in possession of an Apollo Advantage card No [protected], provided to me in Ahmedabad. Now i am staying insector 82 of Noida and Apollo Pharmacy in Sector 110 is the nearest to me. When I approached the above outlet, they refused to entertain the above card for any discount/advantage.The employee who refused was one MR SP Sharma (ID-AP45663). Please inform me the reason and correct position. Thanks.
Dr (Brig) B Chaudhary
Mob No [protected]
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May 27, 2017
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2017
Apollo Pharmacy Customer Care's response
Apologies for the unpleasant experience, Thank you for sharing your contact details. One of our official will connect with you shortly and assist you.
Verified Support
Apr 26, 2017
Apollo Pharmacy Customer Care's response
As per the terms and conditions of the scheme customer can purchase things but when it comes to redemption he can redeem points from the region from where he registered the card. Because if he moves into other region chemist cant see his previous purchases which are done from different region  
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