[Resolved] Apollo Pharmacy — rude customer care representative

Pradeep657

from Vijayawada, Andhra Pradesh

Address:

Rangareddy, Andhra Pradesh, 500079

Hi, the customer care executives are very rude. I have called the customer care to know the status of my refund. The voice of the customer care representative was very aggressive and when I asked his name, he just disconnected the call. Even after calling them they are disconnecting the calls. At last one representative lift the call and when I asked the name of the person who spoke to me. He was backing his colleague stating that we have 40 members. Please provide appropriate feedback to them.

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Dec 20, 2018

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2018

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP1118-49 in your mail to enable us to address your concern on priority.