[Resolved] Apollo Pharmacy — Store no 14522 - unprofessional pharmacy staff and management with deplorable behavior | |||||
Bought 1 month's medicine from this Apollo pharmacy store no. 14522 at Thiruvanmiyur, Chennai as per doctor's prescription post surgery. After 10 days due to severe gastritis out of the pain medicines given had to stop as per doctor's advice. Now, when I approached for return of the unused medicines wherein the entire medicine strip is intact, the guy first did some return calculation that is wrong giving a due slip and kept the original bills in his pocket which I am supposed to get reimbursed through insurance company. He is supposed to give me a revised bill with the due slip which also he did some 420 stuff and showed the due amount Rs. 30 less. When asked for revised bill, the guy at the store behaves absolutely senselessly and returns the original bills and the medicines telling he can't take refund. What sort of business you guys are doing through your stores??? There is no integrity, no sensibility, no professionalism with you guys. I need the unused medicines to be refunded and revised bill given with a due slip of Rs. 740 as per actual return value through which I can buy medicines in future to adjust the due amount applicable to me from Apollo Pharmacy. Sankha Ganguly Was this information helpful? | |||||
May 27, 2017 Complaint marked as Resolved Apollo Pharmacy customer support has been notified about the posted complaint. Verified Support Apr 26, 2017 Apollo Pharmacy Customer Care's response We regret the inconvenience caused. We have noted your concern. Kindly share your details for us to get in touch.
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2 Comments | |||||
Comments
Dear Sankha Ganguly, Request you to please share your contact details so that we can look into the matter on priority. Thanks.
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+91 40 6060 2424
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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