Apollo Pharmacy — wrong information shared with the customer and cheating them

Address:

Flat 202 RamGovinda Villa, 106 N S Avenue, Serampore, Hooghly, West Bengal, 712201

As per the information available with their brochure.- it is clearly visible that that in stead of what they are promising, they are just doing forgery with customer.in the second page of the brochure, it is written if any apollo pharmacy customer, buys/transact or spend with the apollo pharmacy more than inr 20000/- platinum then the customer can earn one point per 100 rupees spent resulting 2000 point. I normally spend around inr 200000 per month and my higher boundary is more than inr 40000. Considering the advertisement provided by apollo pharmacy in brochure, i should earn at least 2000 point where one point 1 rupees. Since july 2019 i have purchased not less than 250000 and at least the point accumulated would be 25000 and which is very evident from the first clause that this points can be redeemed to buy medicine as per the method detailed in their business approach contained in their one apollo brochure 2nd page. Considering the protocol of your business strategy platinum members of the apollo would be getting the 20 percent discount with different approach. But in practical they are providing the customer 10 percent discount and in the relevant accumulated can bee redeemed against my purchasing medicine in future date. Now

Points 1: providing details in their one apollo are wrong only to perform forgery and cheating the customer.

Points 2. Apollo pharmacy brochure that more than 20000/- spending i would be having 4000 point which i have not been given and instead i have been given 1000 equivalent 1000 apollo one health credits which i can redeem later date for purchasing medicine from you store and as per current industry standard 10 points equivalent to 10 discount inr 20000 spend percent pharmacy. But they have given me 10 percent discount in stead of what they have claimed as cheating with the patient or customer. So massive irregularities are being done with apollo business protocol in whatever business model they work with.

Pints 3: 8 days back i have purchased 2 medicine acimiz plus 10 nos and aciloc rd 10 nosfor me as i m a chronic pancreatitis being treated majorly at apollo gleaneagles hospital, kolkata and thus i am very faithful to the apollo hospital registration number 124019 with apollo gleaneagles.

Points 4 :as you sell the original medicine, people in nervous, purchase the medicine from apollo pharmacy which were later found to be 4 months ago expired. From these it is evident clearly that apollo pushes expired medicine taking cognizance of customers agony, nervous condition and play with peoples life.

Points 5: i being a patient of ch. Pancreatitis and hcv positive patient you can imagine how critical condition i am in after taking two expired medicine for my back pain as per the neuro orthopedics suggested by internationally acclaimed doctor. He has suggested me to go to national human rights authority and claim 20 lakh as if i do not survive due these case for my parents poorly aged condition, can survive.

Points 6: i am claiming inr 20 lakh as compensation for selling poorly expired medicine for which i have been started with the irregularity long time back but i have never claimed compensation. But now observing the entire apollo pharmacy business protocol, i have invented that grossly the apollo pharmacies are playing with emotional intelligence of the patients confidence.

Points 7: if i have not been contacted in my cell number [protected] to discuss with me for a amicable solution and pay me the compensation, i will not stop in the shop level granularity but will draw the attention of the honorable supreme court authority and central government consumer affairs department. I dont want bad for apollo but more i want customers confidence and betterment and safe treatment of them.

Points :8 i am attaching herewith the brochure fraud apollo pharmacy has been practicing their criminal practice.

Points 9: i want compensation of 20 lakh in indian currency along with complete medical evaluation of my family who have been suffering with your wrong, expired medicine.

Points 10: i will wait for the consumer department, government of india and then honorable supreme court 11 from now on wards you have to consider these to be a fight against criminality and playing with the patients life. The other docket number is 1419495. Therefore, i earnestly requesting the supreme authority of consumer affairs to take the due cognizance of the two cases and help me to get the compensation for which i may have to give my life. Justice delayed is almost justice denied. Thus i am knocking the door of authorities to get justice along with my compensation and commitment towards the consumer. I will leave no stone unturned to get justice and compensation for the ill practice in some cases it is because of patients had to die leading to murder case of 40 lakhs in two cases. Please help me to get the justice.

Prayer: wrong information in the brochure promoting market dynamics. Wrong and expired medicine provided to ch. Pancreatitis and hepatitis c ailing patient. Need compensation 20 lakhs per case, two test compensation 4000000 rupees