[Resolved]  Apollo Pharmacy — wrongly billed

Address:

560027

I had purchased some medicines from apollo pharmacy (Lakshmi road shanthinagar) on 31/10/2018.
A lady pharmacist had attended to me. She said the cost was rs 188, and when i had told her i'd like to pay by card, she seemed quite hesitant and asked if i could pay by cash instead, she then later increased the price to rs 204, (While she was mumbling to herself while not even informing me about the price change). After she billed the amount for rs 228/-, i questioned her as to why it was rs 228/- and she giggled saying that she had given me rs 40 discount and later i had realised she has charged me rs74/- more. I also recall her saying that the medicines were costly. She took such a long time to calculate the amount for just two medicines.
She had the audacity to tell me she had given me a discount of rs 40/- (Apollo pharmacies give discounts for medicines purchased, whereas she had added interest to it.)
I don't know how you hire people like this.
I checked with another apollo pharmacy elsewhere and the amount for this is rs 154/-. Usually apollo pharmacies give the bill immediately on anything you purchase.
Whereas, she didn't even give me a bill after i bought it. I had to get to office and hence didn't check further. Later i realised i was cheated.
If people like this are at the store you are bound to loose customers for sure and your name will be ruined. This amount maybe small but honesty is lacking. I want the concerned authorities to take action against her.
People should be able to trust and buy medicines without thinking twice about being cheated. Disappointed