[Resolved]  Apollo Tyres — apollo tyre alnac 4g. 195/55 r16

I have baleno alpha which has tyre of apollo company - alnac 4g. 195/55 r16. I noticed a bulge on side wall. The request for replacement rejected stating that it is external damage, whereas there was no external damage, the tyre is in warranty, it has run only 14000km. There was no impact which may cause such bulge.
Also apollo company claims warranty for any damages but they are not responding the way they have mentioned on their site and advertisement.

Tyre replacement request was submitted at pratham motors, outer ring road, bellandur, bengaluru.

I want the tyre to be re-inspected. There is no damage on tyre except the small bulge. I must be covered under warranty
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Sep 7, 2018
Complaint marked as Resolved 
Apollo Tyres customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2018
Apollo Tyres Customer Care's response
Dear sir,
We are happy to help you!
Request you to share your contact number.
Regard,
Apollo Tyres
Complaint comments 

Comments

Hi Team,

I was coming in high way in 45km speed, there small pit has come and front tyre went on it all of sudden i heard big sound .

Need replacement as we have unconditional warranty .

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