[Resolved] Apollo Tyres — apollo tyre replacement
I have maruti brezza zi+ with apollo tyre. Tyre got burst on 08/4/19 Tyre burst while i was on outer ring road and i had raise complaint no QEDJLZ28 On same day there was no representative present there so tyre was removed from the rim and their is no visible impact seen of any kind from inside and out. Only when tyre is pressurized the affected area is bulging out, which clearly shows poor quality control of apollo tyres.
and i didnt recieved any respond for your comany or service side i wait for 21 days after 22 days on 29-04-19 i got a call that has been examined and has no workmanship or material related issues) maybe your representative visited there for inspection of bulging tyre afterwards. Due to poor quality control and poor response to customer. Just out rightly refused to even entertain the replacement of the tyre. Which shows poor professionalism in response to customer complaint., i have not accepted the decision of your representative as the tyre does not show any kind of mishandling and damage. Kindly look into the matter on urgent basis and replace the poor quality controlled tyre.
Complaint marked as Resolved Jun 1, 2019
[Apr 30, 2019] Apollo Tyres customer support has been notified about the posted complaint.
Verified SupportApollo Tyres Customer Care's response Apr 30, 2019 Hi Sir,
We are happy to help you request you to Please share your alternate contact number, suitable time to call you.So that we can get in touch with you.
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