Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Apollo Tyres — apollo tyre replacement

I have maruti brezza zi+ with apollo tyre. Tyre got burst on 08/4/19 Tyre burst while i was on outer ring road and i had raise complaint no QEDJLZ28 On same day there was no representative present there so tyre was removed from the rim and their is no visible impact seen of any kind from inside and out. Only when tyre is pressurized the affected area is bulging out, which clearly shows poor quality control of apollo tyres.

and i didnt recieved any respond for your comany or service side i wait for 21 days after 22 days on 29-04-19 i got a call that has been examined and has no workmanship or material related issues) maybe your representative visited there for inspection of bulging tyre afterwards. Due to poor quality control and poor response to customer. Just out rightly refused to even entertain the replacement of the tyre. Which shows poor professionalism in response to customer complaint., i have not accepted the decision of your representative as the tyre does not show any kind of mishandling and damage. Kindly look into the matter on urgent basis and replace the poor quality controlled tyre.
ADVERTISEMENT
Complaint marked as Resolved Jun 1, 2019

Complaint Status


[Apr 30, 2019] Apollo Tyres customer support has been notified about the posted complaint.
Verified Support
Apollo Tyres Customer Care's response Apr 30, 2019 Hi Sir,

We are happy to help you request you to Please share your alternate contact number, suitable time to call you.So that we can get in touch with you.

Warm Regards,
Apollo tyres
Complaint comments  Add a Comment     Updated: ShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Apollo Tyres
    Customer Care Service
    Customer satisfaction rating
    44%
    Complaints
    322
    Pending
    0
    Resolved
    133
    Apollo Tyres  Phone
    +91 12 4272 1000
    Apollo Tyres  Address
    VI Floor, Cherupushpam Building Shanmugham Road, Kochi, Kerala, India - 682031
    View Full Information
    ADVERTISEMENT