[Resolved] Apollo Tyres — bulge in front right tyre - apollo alnac 4g. 195/55 r16

Ronak Saraf

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400011

I have Baleno alpha 1.2 bought in March 2017 which has tyre of apollo company - Alnac 4G. 195/55 R16. I noticed a bulge on side wall of front right tyre. The request for replacement rejected stating that it is external damage, whereas there was no external damage, the tyre is in warranty, it has run only 11675km. There was no impact which may cause such bulge.
Also apollo company claims warranty for any damages but they are not responding the way they have mentioned on their site and advertisement.

Tyre replacement request was submitted to Nexa Dadar, Mumbai which was forwarded to Apollo Tyres Ltd, Crescent Tower, Andheri (West).

I have also attached the inspection report and email which I received from Apollo tyres.

I want the tyre to be replaced. There is no damage on tyre except the bulge. I must be covered under warranty.

+3 photos

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Oct 19, 2018

Complaint marked as Resolved

Apollo Tyres customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2018

Apollo Tyres Customer Care's response Dear sir,
We are happy to help you!
We tried to contact to you but number is not contactable.
Request you to share your alternate contact number and suitable time to call back.
Regard,
Apollo Tyres