[Resolved]  Apollo Tyres — tyre cracked

Address:Aurangabad, Maharashtra, 431005

I bought a new maruti ciaz alpha and after driving the first 4000 km one of the tyre cracked and the funniest reply i got from the surveyor was that they will not replace it as it is some kind of damage that is not covered in warranty, is this kind of tyres you make?

I am total disagree your probable reason
Impact with sharp external object :- you also agree tyre was 100% fresh, no any disturbing marks on tyre surface. No any impression on rim
1. Tyre cut was in vertical shape. On this location not possible by kerb/pothole.
Misapplication/wrong tyre or rim size selection :- as you aware car is new, only 4000 km was old. If maruti selection was wrong during selection of rim & tyre then i can not say.

Dear apollo tyres team:-
I don't expect such a worst quality of product from apollo.
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Aug 3, 2018
Complaint marked as Resolved 
Apollo Tyres customer support has been notified about the posted complaint.
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Jul 03, 2018
Apollo Tyres Customer Care's response
Dear sir,
We are happy to help you!
Request you to share your contact number.
Regard,
Apollo Tyres
Complaint comments 

Comments

We bp 20925 have been asking for revised J1 - J 2 and submission details since last four months for FY 11-12. No action taken from your end resulting order -12 lacs penalty from sales tax office.
Repeated phone calls and visits to Pune head office were not fruitful.
Dear appolo tyres team, Good morning every body.

I am highly regretted to submit that, I have purchased a Maruti Ciaz Alpa from M/S Pratham Motors, Bangalore on 06.12.2017 but one out of 4 appolo tyre a small air leakage side of the the tyre. Please instruct to your subordinate staff at Bangalore to set right my problem and kindly replace the tyre to new one. My Mob. No. is [protected] (blocked). With kind regards. Manjunatha S Hebbar.
I own a maruti ciaz zdi. 16 inch rims. The apollo tyre on it got easily cracked when I got hit by a pothole and it has happened twice now. I have never faced this kind of a problem on any other tyre brand. Absolutely dissaponting quality. My dad thinks my driving is the problem and i am facing a lot of frustration since he doesnt trust me and is not allowing me to drive anymore. Apollo sucks.
Yes, this is correct, Same problem happened with me,

I purchased baleno zeta, only 9 month, new tyre side wall cut.

Apollo and Nexa not helping, this is unexpected.

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