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App Dally — Mobile Phone not received

I gave my mobile (samsung j2 2016) to appdally service centre (29, 2nd floor, veer sawarkar block, shakarpur, main vikas marg ) at 26 november 2016.They said ur mobile be repair within the 21 days and now its more than 2 months i didn't receive my mobile or any information about that.the customer care didn't pickup the call or service centre also won't tell anything about my mobile or about my claim.i also claim for my mobile no.claim id is (c211116_[protected].pls help me to get my mobile.
Mobile Phone not received
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    Vikas Marg
    India

    Complaint categoryCategory: Mobile Handsets
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