| Address: | Kamrup Metropolitan, Assam, 791110 |
On the month of September, my Iphone6 suddenly stopped responding and went dead by itself. As we don't have an Apple service provider here in my place, i had to travel all the way to Guwahati which is 8 hours far from here.On inquiring in the Macintel Solutions- Apple Sales and Service Guwahati-Shillong Rd, Christian Basti, Guwahati they told me after three days that the phone couldn't be repaired and had to be replaced by depositing more 21, 800 Rupees. After some days i deposited the money 21, 800 for replacement on 20th October 2016. The service provider told me that i will have to collect my phone after 7 days. Today is 9th of November ie. 20 days past and yet no sign of my phone. The service provider had given me dates few days back, according to which i had travelled to Guwahati just for the phone. But now they are still very uncertain about the whereabouts of the phone. This is highly disappointing and very unexpected from Apple service provider. If this is the case, i will have to think thrice before opting for apple products anymore.
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