[Resolved]  Apple India — iphone 7 issue

Hi this is bad experience i forgot password of icloud account. when i enter password it shows that your account is locked reset instruction has been sent to your email address but i checked inbox but not received any mail to unlock account.it is giving me mental harrashment. i paid good amount of money to buy i phone but my problem not getting solved so i decide to post concern in this forum.i tried to contact apple support but no help.Kindly take strict action for providing wrong information.