Apps Daily — Mobile replacement

Address:Mumbai City, Maharashtra, 400605
Website:Www.consumercomplaints

Samsung galaxy grand prime was purchased on 22Dec 2015 costing 9500/-with apps daily insurance rs. 799/- mobile protection.My mobile got stolen on 16 Oct 2016 in thane station and I have claimed in app daily regarding mobile snatched on 17 Oct 2016. And they told us 'u want to pay some deductible amount rs. 2375/-(25%bill amt 9500)' for replacement of same mobile.
After that I have called them several times regarding update but they replied it will take some time and u will get the mobile soon we are looking into this matter. After 3 months they have replied me that we will give the amount 5400/- ( 70% of current value of galaxy grand prime) they already took 25% of bill amount 2375/- and again they have deducted 30% of current market value and giving only 70% amount i.e. 5400/-.. I need a complete market value or else new mobile of Samsung Galaxy grand prime 4g...
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    +91 22 4077 0500 [Regd Office]
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    6th Floor, C Wing, Estate, Chandivali Farm Rd, Mumbai, Maharashtra, Mumbai, Maharashtra, India - 400072
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