Apps You Need — delay in repair and respond

Address:713206
Website:appsyouneed.in

Respected sir/mam,
Its been more than 4 months i have send the phone but i am not getting my phone back, i have samsung s7edge which i insured with appsyouneed. I have lodged more several complaints, wrote more than 10 emails but all my complaints are showing pending and i didnt het any reply of my emails.. I have called numerous times for the past 2 months but everytime i called the line gets disconnected by saying “all representatives are busy”. My cin no is “pdjun12178”.. Please help me to get my phone back.. I am very tensed whether i ever get my phone back or not.. I am uploading the pictures of the reciept which is a proof of everything..
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