Apps You Need — insurance claim is not proceed

Address:	462042
Website:	[email protected]

I bought a new phone and insured my phone from the company name apps you need. My mobile has been declared as a total loss. My insurance detail and your mail as under -

Thank you for securing your device with apps you need.
Your username: irn880535 and password: [protected]. Apps with free insurance has been activated for your device with the following details:

Name: ajay rajput
Mobile no: [protected]
Email id: rajput. [protected]@gmail.com
Insurance reference number: irn880535
Master policy number:[protected]
Insurer: hdfc ergo general insurance company
Imei/ serial no.: [protected]
Brand: apple
Model: iphone 6
Invoice number: bhp/1818
Invoice date: 28 jun, 2017
Invoice amount: rs.29700
Address: 133-134 a ashirwad colony kolar road bhopal bhopal madhya pradesh (462042)
Total amount paid for aun services: rs.2999
Inclusions: free damage insurance, free theft insurance, pickup & drop service

I am trying to call you on your toll free no but no one from the company picking up the call and also mail on company id but its not result received....

Thanks & regards
Ajay rajput
[protected]