Apps You Need — phone not given back and no response

I had an iphone 6 and an apps you need insurance. Due to broken screen i had made a claim and my phine was taken by this fraud company in the month of june and whenever i call them they dont pick up. They are now not giving me my phone back. This fraud company has cheated me. Its is still with them.
Claim no.- pdjun13877
They dont pick up any calls and there is no answer from them. And now i am stuck i am not getting my phone back.
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Apps You Need customer support has been notified about the posted complaint.
Nov 12, 2017
Navneet Kispotta's response
PDJUL08194
Complaint comments 

Comments

Name. Smita kumari
CIN no.PDJUL08194
Customer no.[protected]
INR no.792605
Brand. Apple
Model no. iPhone 6s plus
Damage type. Physical damage
Damage date . 8 july 2017

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