Appsdaily — Apps daily insurance

Address:	Mohali, Punjab, 140301
Website:	claims.appsdaily.in

I have done my I Phone's insurance from apps daily. My phone display is not working. After that I intimate to apps daily team that my phone is damaged. My claim intimation number is ADN_250417_[protected]. They asked me to submit 1500 rupee in the form of processing fees. I have paid 1500 rupees to them. After that they have dispatched the packing kit to my address. When i packed my phone in there kit and go for schedule pickup and drop off both the options are hidden. I tried to call apps daily team 1000 times but there is no contact with them. I am doing mails to them but there is no reply from apps daily. After that I contact with FedEx Courier (their vendor) they received my phone. After 7 days FedEx guy call me and return my phone to me and told me that our head office declined to send courier until they have received any notification from apps daily. Now damaged phone is with me and I have no contact with apps daily. I am going to lodge a complaint in consumer court against apps daily
Thanks.