Appsdaily — intimation id : ad_d_230616_[protected]

Address:Ghaziabad, Uttar Pradesh, 201010
Website:www.appsdaily.in/contact.jsp

Dear Concerned,

I am writting this mail with all humiliation and unprofessional response that I have been facing past few months from comany like APPS DAILY.

I have given SAMSUNG E7 to RAJ NAGAR GZB STORE on 27th JUNE 2016.

Reference number : INTIMATION ID : AD_D_230616_[protected]

I have received an email after 4-5 days that my claim has been rejected for whatever reasons. So I was expecting my damaged handset to be delivered to me as it is.Staff (only 01 person) is not at all aware about any thing. Dont know for what they have been hired for.

But, till date i.e.14th July 2018 (Apprx 2 years)...my handset has never been returned.

I personally have been to store many times in 2016 but useless visits with no concrete response. But the staff is best in APOLOGIZING FOR THE INCONVENIENCE caused to me. Response from Store keeper : " Sir your handset has been sent to mumbai for repairing, and we are unable to trace your handset whether it has been couriered or not. But till date we have not received it. We will contact you once we recieves it"

Currently there is NO STORE there to visit and take follow up on my request

DO YOU GUYS WANT ME TO TRAVEL TO MUMBAI TO HAVE MY HANDSET BACK. Is this what you all wanted me to do now.

I NEED MY HANDSET BACK ASAP ALONG WITH RS.500/- THAT HAVE BEEN PAID UPON SUBMITTING THE PHONE. ELSE REIMBURSE ME THE WHOLE AMOUNT OF MY HANDSET OF WHAT IT HAS BEEN PURCHASED i.e. Rs.18, 000.

REALLY HAD PATHETIC AND WORST EXPERIENCE THAT I HAVE EVER HAD IN MY LIFE.

BR.
Aakash Goel
+1 photos
Was this information helpful?
No (0)
Yes (1)
AppsDaily customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,
i have lodge a claim on 10.05.2016 regarding my above phone i phone serial No. 6619798 product name MPP upto 70k Location Jaipur. But still i have not received any claim from you.

Please advice what i do ??

Ram Babu Gupta
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    AppsDaily
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    1265
    Pending
    0
    Resolved
    52
    AppsDaily Phone
    +91 22 4077 0500 [Regd Office]
    AppsDaily Address
    6th Floor, C Wing, Estate, Chandivali Farm Rd, Mumbai, Maharashtra, Mumbai, Maharashtra, India - 400072
    View all AppsDaily contact information