Appsdaily — no refund of 3,600; flimsy reason to deny claim

Address:Ranga Reddy, Andhra Pradesh, 500084

Dear sir,

I purchased an iphone 6s 64gb on april 17, 2016 from bajaj electronics, kondapur [invoice number is kdp/16/1504]. I was sold mobile protection platinum-4999 plan for one year by the sales agent of bajaj electronics. I was told that even if the mobile drops from my hand, the plan would replace the screen for a fixed deductible (Inr 3, 600). I purchased the plan for inr 4, 999 [invoice number kdp/16/1509] the same day. I also registered with appsdaily like the sales associate march 2017 the phone dropped out of my hand and the screen broke. I raised a claim with appsdaily on 15/03/2017 online and they issued a claim number: adn_150317_[protected]. I paid additional inr 3, 600 on march 16, 2017. Fedex picked up the phone on march 21, 2017 and it was received by appsdaily on march 23, 2017. I did not get any updates from them. Emails written to their ‘[protected]’ address kept on bouncing. I sent messages via linkedin to their execs. I got a call in may, 2017 by appsdaily stating that the reason i stated is not covered and hence they would return my phone without remaining it. I received my phone on may 6, 2017. I have the following complaints:

1. Appsdaily deliberately delayed processing my claim until the insurance expired on april 16. 2017.
2. On april 6, 2017 appsdaily sent me a false message that my phone was being repaired.
3. I kept on checking status by phone or email. There was no change. Emails kept on bouncing.
4. I have not received refund of my deductible.

Sir, appsdaily cheated me and bajaj electronics is a party to this crime as they are the ones who sold the plan to me. Please help me get justice from appsdaily and bajaj electronics.
Was this information helpful?
No (0)
Yes (0)
AppsDaily customer support has been notified about the posted complaint.
Complaint comments 


Dear sir मैंने मेरा फोन रिपेयरिंग के 28/12/2016 कोappsdaily office में दिया था लेकिन कुछ दिनों के बाद ओ office बंद कर दिया मेरे से Rs1000 भी लिया था अब मुझे मेरा फोन और पैसा वापस नहीं मिला
Name. Dinesh gupta
Mobile. [protected]
Model name. SMJ200G
IMEI NO. [protected]
Intimation no. ADN_261216_[protected]
Please refund my phone. is this consumer complaint site is workable? i dont think so.. after passing 18 months they receive 1237 complain against appsdaily. but till date not a single problem has been solved. any one can help me, so how can i refund my phone...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    AppsDaily Phone
    +91 22 4077 0500 [Regd Office]
    AppsDaily Address
    6th Floor, C Wing, Estate, Chandivali Farm Rd, Mumbai, Maharashtra, Mumbai, Maharashtra, India - 400072
    View all AppsDaily contact information