[Resolved]  Appsdaily — No reply from apps daily and not received any kit under damage claim

Address:	Mumbai City, Maharashtra, 400075
Website:	appsdaily.in

I was asked to submit the deductible amount for damage claim amount Rs 3, 060/- after which a kit is to be received by me within 48 hrs of payment. The payment has been submitted by me last week but no information about the kit is received till date. The kit is required to pack my damaged phone with some documents after that repair/replacement process can be started.
I have email and also tried to contact the customer support too many times within a week and they are no replied when it will be delivered. but till yet we haven't received it and no information regarding dispatch of kit. If Packing kit getting so delay then when our mobile will get repairs or replaced.
We had also given the offer that we will get the job done by our nearest authorised service centre you just pay the claim charges online or sent back to us asap we will attach the job sheet of authorised Samsung service centre. but still no reply. we are expecting a good after sales service from Apps daily as a trusted Mobile Insurance Brand for India.

Our CIN ADN_C_080217_[protected]

Mobile Model: SM-G935FD Samsung S7 Edge (Black Colour)

Claim for: Screen Damage

Mobile Insurance Purchase Date:[protected]

Mobile Insurance Claim Date:[protected]:40 PM

Apps Daily Product: MPP @ 3999

Deducted Amount Paid Rs 3, 060/-

Deducted Amount Paid on[protected]:56 PM

Amish Shah
+[protected]