Appsdaily — Samsung edge s7 | |||||
This Is for your kind information I am very disappointed in my recent Samsung purchases. I recently bought a phone Samsung S7 edge from Samsung store ambience mall all details are given below plz find it and after few days its accidentally damaged... Samsung edge 7 but it was already insured under the apps daily insurance and i claimed the insurance my CIN NO. IS ADN30_C_080217_[protected] which took a lot of time and other complications. They registered my online complaint and id is generated successful and they asked me to pay Rs.3300 as a processing fee and send my phone and some required documents to their office at I did everything as they instructed and send it to them at their official postal address. They assured to return any sorts of phone damage or replacement within 21 days. Now its been more than 80 days since I sent my phone to their office. No updates are informed except that my phone and documents...now after my regular follow up they returned my phone I sent them a very expensive Samsung Galaxy S7 edge brand new phone its in working conditioned only front glass is damage accidentally I have dispatched my damaged Mobile phone from their Customer Connect Point for repair, but they have send un repaired handset to me. and when i receive my phone back from them was in damage condition from the front glass. display and back cover is in good condition but they sent it back the broken handset to me . As well as or From back side also .reason the part is not available at Brand Authorised centre currently and there is no defined timeline for availability of parts as per inform. kindly do the needfull. THANKS SHILPA KAPOOR [protected] NOW THEY SAID KINDLY SUBMIT YOUR CLAIM LETTER AND SAMSUNG QUOTATION WITH REQUIRED DOCUMENTS WHICH IS I HAVE BEEN ALREADY SUBMITTED BUT THERE IS NO RESPONSE PFA OF ALL DOCS ... I NEED THE SOLUTION ASAP...WE ARE VERY UPSET WITH THE SERVICES AND SUFFERING FORM LAST 4 TO 5 MONTHS KINDLY TAKE ACTION ASAP.. I NEED A NEW HANDSET OR RETURNED MY MONEY BACK OTHERWISE WE WILL TAKE A LEGAL ACTION AGAINST THE COMPANY THROUGH CONSUMER COURT..OR FILE A FIR AGAINST U ... KINDLY FIND THE HANDSET DETAILS Customer Details: Name Devender Kapoor Date of Birth 10/03/1982 [protected]@gmail.com Mobile number [protected] Product Purchase Details: Product Name MPP upto 60k serial_number 7823928 Product Activation Date 15/01/2017 06:03:23 Phone & Retailer Details: Model SM-G935F IMEI [protected] Color Gold Memory 32 GB Invoice Details: Invoice Date 15/01/2017 Invoice Amount 55900 Thanks And Regards Shilpa Kapoor [protected]/[protected] Was this information helpful? | |||||
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