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[Resolved]  Apsrtc — Refund not done

Hi Sir/Madm, WI booked 4 tickets in waiting list, I got a message that your ticket is not confirmed and you will get a refund, we called online help-desk, but they told no need to cancel you will get the refund automatically, its been over one month no refund is still processed, below are the ticket details. TKT NO 43328122 Seat(s) WL3, WL4, WL5, WL6 NOT confirmed. Please can you process the refund, we tried reaching customer care they are saying we have raised the complaint, but no response
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Complaint marked as Resolved 
I have got a message that refund is initiated, I will wait for one week more to see that amount. But thank you so much, this is a very good service, and it helps us to solve issues. Thanks Again Manish

Complaint Status


[Aug 27, 2015] Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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    Andhra Pradesh State Road Transport Corporation [APSRTC]
    Customer Care Service
    Customer satisfaction rating
    32%
    Complaints
    850
    Pending
    0
    Resolved
    272
    Andhra Pradesh State Road Transport Corporation [APSRTC] Phone
    +91 40 3010 2828
    Andhra Pradesh State Road Transport Corporation [APSRTC] Address
    Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India
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