Aptech Computer Education — Refund for the e-commerce course at aptech institute ,preet vihar,delhi-10092

Address:	East Delhi, Delhi, 110092
Website:	www.aptech-education.com

APTECH: the institute making students fool
As a Btech student of the premium government college Netaji Subas Institute Of Technology, Dwarka, moreover as a curious aspirant I was keen to learn web development course and thus made the biggest mistake of my life by choosing the aptech institute( Preet vihar, Delhi) for the same.
My counseling at Aptech (preet vihar, Delhi) was taken by Miss "SANJANA" who made the lots of false promises about the course(E-commerce) to me.
Some points I made for the refund of e-commerce course:
1.My frequency with the teacher both pankaj and mamta mam didn't match and I was not satisfiued with their method of teaching.
2. The course(as told to me during counselling ) was for the 6 month but after admission when i took my two classes and calculated the pace i was told that course would take 1.5 yrs to complete, which was far beyond the promise.
3.Batch didn't exist but still i was asked to take admission quickly.
4.Mailed all the things to Aptech customer care as well as the preet vihar institute e-mail
(Attached at the end.)
Even after this when i asked for the refund they found my reasons not bold enough and refused for the refund.
I wished to resolve this issue amicably and tried for nearly 1 month, even talked to the head Mr .ASWINI KHANNA who redirected us to Vikas and Sanjana again but results were nill, the staff was incoperative, unprofessional as well as repulsive.
Following things were quoted by Miss “SANJANA” aptech preet vihar receptionist:
1.My sister (IIM alumunus) who accompanied me to talk to aptech was asked to take one class as demo.
2.Sanjana behaved repulsively and unprofessionally.
3.Refused for the refund and forced me to take more classes.
4.Again and again referred me with some other name as she couldn’t remember my real name
P.S : I had the worst experience with this unprofessional APTECH, preet vihar institute. Refund was my right, still if someone asks me my views i would strongly recommend people "NOT" to take the aptech (any course).
I would appreciate if someone can help me to have my refund.
EMAIL ATTACHED :
kanishk verma
Jan 13


to customercare


Greetings,

I am "Kanishk Verma" and recently joined Aptech on 7 January, 2017 and recently took 2 classes for the same course but was unsatisfied by the teachers and thus reported the same after first class.
I was told to take one more class by some different mentors and I am still not satisfied by the mentor and even the class was for 1.5 hrs with which the course can never complete in time .
It would be wise not to waste more classes and thus refund is the only possible way.

My details are:

Name : Kanishk Verma
Course : E -commerce
Fees paid : 10, 000 Rs
receipt no : 4383

Kindly process the refund as soon as possible.

A quick response is appreciated.
Thank you