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Eureka Forbes

[Resolved]  Aquaguard — regarding service issue

Address:Gurdaspur, Punjab, 145023
Website:eurekaforbes

You are pretty aware about the need of clean drinking water which is the most important criteria for good health. But ur service staff is very careless i approch them. To service my product but each time they have an excuse so they has caused both physical and mental agony to me and damaged your reputation also. So please sort out my problem soon so dat a relaibility maintained in both sides
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Feb 23, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2019
Eureka Forbes Customer Care's response Dear Chemival,

I will surely assist you with your concern. Kindly share your registered contact number/customer ID here & I’ll get back to you at the earliest.

Regards,
Priya
Verified Support
Jan 15, 2019
Eureka Forbes Customer Care's response Dear Chemival,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Priya
Verified Support
Jan 17, 2019
Eureka Forbes Customer Care's response Dear Chemival,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Priya
Complaint comments 
2 Comments

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Comments

Hi,

we have send some courier on 01.01.2019 but not yet dispatched.

when we asked to the franch express people in cochin they are simply saying it has been missed.

In that documents there was lots of bills.

so kindly solve issuse ASAP.

Reply
Vacuum cleaner is not going to start it is in warranty period and automatically it Stopped working. I do cal to customer care helpline but not get properly response, kindly help us to resolve the issue by any means. Appreciate your effort.
Reply
Eureka Forbes Customer Care's response, Jan 19, 2019
Verified Support
Dear Pankaj,

Kindly share your registered contact number & customer ID here. I'll have my team get in touch with you at the earliest to address your concern.

Regards,
Anita
Eureka Forbes Customer Care's response, Jan 21, 2019
Verified Support
Dear Pankaj,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Anita
Eureka Forbes Customer Care's response, Jan 23, 2019
Verified Support
Dear Pankaj,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Anita

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