[Resolved]  Aquaguard — water purifier defects

I purchased aquaguard ro+uv+uf water purifier, sr no [protected] on aug 2026. Since then it started showing defects. First it stopped working all of a sudden. Next the water is overflowing all the time. I contacted aquaguard customer care many times. Very poor and delayed response. After one month the technician will come, charge high amount in the name of repair. Within two to three days the problem will be as it is. After spending lot of money we are now unable to use it. Complete waste of money. Now since two months i called the technician, but till now they have not visited even. Such negligence is not acceptable from a reputed company.
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Nov 25, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2018
Eureka Forbes Customer Care's response
Dear Rajashree,

Request you to share your registered contact number/customer ID here so that my team can connect with you. I'll surely have my team contact you soon for further assistance.

Regards,
Anita
Verified Support
Oct 17, 2018
Eureka Forbes Customer Care's response
Dear Rajashree,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Anita
Verified Support
Oct 25, 2018
Eureka Forbes Customer Care's response
Dear Rajashree,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Anita
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