Aramex Couriers — [protected] / pnq/1217/861 - shipment from hong kong to pune blocked at customs gurgaon

Aramex Couriers — [protected] / pnq/1217/861 - shipment from hong kong to pune blocked at customs gurgaon

K Krishnanand P S from Pune, Maharashtra

Product shipped from hong kong to pune on dec 5th 2017 Kyc submitted on dec 12th Customer care confirmed the receipt on dec 13th ... Yet the tracking page shows the same message - "held in customs - pending kyc document" since the 19th of december. The customer care people who confirmed receipt of the kyc documents (Dl and pan) kept asking the people at delhi to update the status, but there was never any reply from them. The last update on the tracking page was on the 29th of dec 2017. No updates after that. +2 photos Was this information helpful? No (0) Yes (0)
Aramex Couriers customer support has been notified about the posted complaint. Jan 06, 2018 Updated by Krishnanand P S Adding screenshot of email from customer care confirming receipt of KYC documents on Dec 13th 2017.
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