Aramex Couriers — Aramex charging too much custom duty | |||||
Hi, i am navdeep singh and i have ordered protein suppliment from a uk based website. The total i have paid for my order is 5730 inr (Product amount and free shipping) and then when my product reached india, i started getting mails from aramex regarding submission of kyc documents and authorisation to aramex to pay custom on my behave. Even if i have not given any authorisation, aramex claim that they have already paid the custom duty and asking me to pay 5548 inr as a custom duty which is almost 100℅ of my product value. "that is too much", when i ask them to give me the custom bill they said that they pay custom duty for whole consignment not for the individual parcel so they can't give that. I am ready to pay the genuine custom duty but right now they are asking for unacceptable amount. No indian law state that health supplements would be charged 100℅ custom duty. I need a justification on this. My product is still with aramex as they did't try to deliver it yet. Was this information helpful? | |||||
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I am having the same issue, custom duty is charged on incorrect Invoice.
I ordered protein for 58GBP on invoice they mentioned 88GBP, so the customs was charged on 88GBP + octroi for delivering from Delhi to Mumbai,
I am already so irritated for charging me wrong custom amount.
I have requested invoice from my protein in GBP which I will also on Aramex and request them to charge me correct custom amount
Regards Om
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